To our lovely customers and community,
We have taken important measures here at GB Posters to reduce the amount of colleagues on site, our employees health and safety is our top priority. We are continually reviewing procedures and undertaking advice from the WHO and PHE as it changes.
We are processing orders as quickly as possible however with our reduction in staff levels there is a delay in our usual dispatch times, most orders are being processed within 72 hours. All our customers are still receiving dispatch confirmations as normal once orders have left us (please do check your spam folders and add our email to your contacts list).
There have been some changes in our couriers delivery procedures, with them operating a ‘no contact’ delivery service. You can see Royal Mail, Parcel Force and DHL’s updates on the below links:
We are seeing delays in our deliveries due to the huge increase in parcels being handled by the UK delivery systems, please do bear with them they are doing the best that they can during these uncertain times.
Our customer service team are working remotely and are here to help, so drop us an email on firstname.lastname@example.org, or via our contact page here if you have any questions. And don’t forget about our live chat too! Response times are longer than normal due to the decrease in our staffing levels and the increase in enquiries we are receiving however our customer advisor will get back in touch as quickly as possible.
Stay safe and thank you for your patience,
Best wishes from the GB Posters team